Posts

Showing posts from August, 2014

Acrobat reader DC problems on server 2012 R2

hello,     we're having problems on windows server 2012 r2 server. we're running 3 identical windows 2012 r2 servers remote desktop services enabled , date. acrobat reader dc version we're running is: 15.20.20039.20316. problem started on november 22nd 2016.   the problem follows: whenever user opens random pdf file crashes immediately. users can open pdf file few seconds , crashes. these errors in eventlog:     problem signature:   problem event name: bex   application name: acrord32.exe   application version: 15.7.20033.2203   application timestamp: 5507d7da   fault module name: stackhash_31fb   fault module version: 0.0.0.0   fault module timestamp: 00000000   exception offset: pch_50_from_ntdll+0x0003c7ec   exception code: c0000005   exception data: 00000008   os version: 6.3.9600.2.0.0.16.7   locale id: 2057   additional information 1: 31fb   additional information 2: 31fb01c7a3f26a62871d101c0c1e5bac   additional information 3: 96e2   additional information 4: 96e25d2a

Open in Photoshop Command only opens RAW file

hi, i've had problem while. i'm using latest cc versions of lightroom , photoshop , have changed preferences in lightroom when select "open in photoshop" command should create stacked tiff , open file in photoshop. problem lightroom seems ignore , open raw file instead, in case canon .cr2 file. has else had issue or know of fixes this? when save file after editing in ps should update tiff export in lr. More discussions in Lightroom Classic CC adobe

リアルタイムプレビュー

静的htmlをリアルタイムプレビューしたところ、 画像やcssなど関連ファイルが読み込まれずリンク切れになります。 リアルタイムプレビュー用のパスの書き方などがあるのでしょうか? ご教示願います。   ちなみに、ブラウザにhtmlファイルを開くと問題なく表示されます。 画像やcssファイルへのパスがサイトルート( /image/file.jpg のように、スラッシュで始まる形式)になっていないでしょうか。 リアルタイムプレビューは、サイトルート相対のパスに対応出来ていないようです。   可能であれば、「ドキュメント相対」による指定をご利用頂ければと思います。 Dreamweaverコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Need dropdown fields to populate checkbox (Yes, No)

my customer has form checkbox field called "weekendcare" options "yes" , "no"    i have 8 dropdown fields (weekend open , close times) need examined determine whether populate yes/no. if of following 8 dropdown fields have value of time in dropdown (other default "select") - weekend care gets checked "yes"  - if none have values, "no" checked.   the dropdown fields named:   centeropensaturday centeropensaturday2 centerclosesaturday centerclosesaturday2 centeropensunday centeropensunday2 centerclosesunday centerclosesunday2   can javascript this? and please let me know field place javascript in... confusing sometimes. thanks help! yes, kind of operation can quite tricky. think best of doing create hidden text field , use calculation event task, if field has nothing it. can use code achieve it:   var dropdowns = [     "centeropensaturday", "centeropensaturday2", "centerclosesaturday", "center

Inserting a Learning Interaction into a Captivate 8 with a Different Background

i have 20 slides in responsive project.  of them share same background imported powerpoint. i inserted learning interaction , have new slide have same background rest of project. how can use particular pptx slide background here? which theme using? backgrounds in captivate, if used many slides, typically should in main master slide or in used daughter master slides. if cannot find image used background in library (find in library right-click menu), try import library ppt. can position on main master slide or on master slide using slide interaction. start each cp project configuring custom theme.  vision on practice. more themes , importance in captivate projects found in: what's in theme - template? - captivate blog More discussions in Adobe Captivate adobe

how to read the histogram for blown colors in LR

can point me tutorial lr can better understand out of gamut color/ blown color chanels? als need info on numbers , mean.   for instance if  have yellow flower , numbers read       r 245    g 182      b 0    telling me?   i know short video here julian kost did not detailed enough. thanks! 7865436 wrote: the numbers read r 245 g 182 b 0 telling me? that color @ clipping point/gamut boundary in particular color space . channel hits 0 or 255 starting clip @ point.   but don't know how much out of gamut. don't know how lower 0 or higher 255 "wants" go.   this histogram gives visual clue. if channel solidly backed against low or high end, clipping significant , should consider taking steps remap. proofing target space show histogram space. More discussions in Lightroom Classic CC adobe

Fatal Error 117 while downloading CC2017 apps.

i went upgrade cc apps 2017, , whole handful of them error out part way through (say 20-30%) download process, fatal error 117. in pursuing this, seems sort of network stability error. i've never had issues installing or upgrading cc apps until 2017 came out.   i've done can think of, including several chats adobe tech support. problem resolution "talk isp make sure can access adobe servers".   i've removed apps , creative cloud cleaner tool, , reinstalled clean. i've restarted in safe mode. i've disabled anti virus. i've bypassed wireless router. i've disabled firewall settings on cable modem i've pinged 3 servers adobe recommends gain access (they ping fine)   even if install direct download links (which download , install fine), upon opening app error message says "your application install seems damaged, please reinstall application."   totally fed up- i've got projects finish! try using different browser direct downloads.  

SVG error

Image
i'm trying add blur effect svg. apply preset effect but, when modify svg filter give error message. what's wrong??   please post artwork. please post edit make svg code. More discussions in Illustrator adobe

How can we disable share online for Adobe Experience Design CC (beta) for an education customer

i've seen post says enterprise customer can disable share online feature using enterprise console.   how can disable education?  looking @ our console (i team administrator) , there no such options.  under "manage plan" not have access?   thank you,   doug desktop engineer creighton university we've forwarded question team knows more enterprise dashboard, , we'll have answer soon.   in mean time i'm wondering why disable feature? there can allow leave enabled? More discussions in Adobe XD CC adobe

Can't find Smartsound (Sonicfire Pro) in Preimere elements 15

there instructions accessing smartsound in middle of page 229 of pdf premiere elements version 15 user manual. says access through music panel, of there none, area add music production. far tell, section has no mention of smartsound contained within it. looked version 14 pdf manual , appears section referring smartsound same in version 15 pdf.  i've noticed several screen illustrations in version 15 manual seem reference version 14 software instead, because shows activity bar (?) running horizontally across page instead of same type of bar running vertically down right side of screen.  appears version 15 manual didn't update changes included in version 15 software.   i'm new user may have missed something.   is smartsound still available in premiere elements 15 or did removed without without updating manual? i've used smartsound in past other software , liked it.   thank assistance question. premiere elements discontinued use of smartsound several generations ago. i&#

Archivos jpg dañados o corruptos

hola! se me daño la computadora y me recuperaron la info un disco externo (back up). cuando la copie la computadora nueva, me lanzo un error y se desconecto el disco externo, ahora me figuran algunos archivos de esa carpeta de recuperación dañados, pero no me deja abrir ninguno. con el visor de windows me dice q no lo puede abrir " porq el archivo parece estar dañado o es demasiado grande". al intentar abrir en photoshop "no se ha podido cumplir porq se ha encontrado un tipo de marcador jpeg desconocido o no valido". con bridge me las previsualiza, pero no me las abre con ningún programa. hay alguna forma de abrirlas y poder cambiarle el nombre y/o formato? gracias! si photoshop abre otro archivos jpeg, o crea y guarda archivos jpeg sin problemas, el tema tiene poco que ver con las aplicaciones de adobe. que por otro lado carece (si es que existen) aplicaciones para reparar archivos corruptos, como creo que es el caso.   cuando se estropeó la computadora, que se e

Adobe Acrobat PRO DC - You can edit form fields created in the .doc through painting in acrobat 15 PRO?

i know if possible edit forms created in .doc , transferred .pdf. adobe acrobat 15, because 11 adobe acrobat edit form can not transferred through instruments | edit text , image | adjust assistance, document not offer me option of editing painting each field .. if manually enter path painting, writing format not supported     please give me feedback to change form fields use tools > prepare form More discussions in Editing & Exporting PDFs adobe

copy a comment and Paste at the exact location on each page

can copy comment (stamp, text box) , make paste @ same exact location on each page (lower left) of copied instead of pasting in center , needing move every page of document? frustration when have place stamp or comment @ precise location , need move every time paste. you can using script, 1 i've developed: custom-made adobe scripts: acrobat/reader -- duplicate annotations multiple pages More discussions in Commenting & Collaboration adobe

Footage Interpretation NOT WORKING

when changing interpretation of footage (video or sequence of images), after effects 2017  not retain interpretation , reverts original 30fps.   i using sequence of images needs interpreted 24 fps. sequence reverts 30fps @ time of rendering , after saving , reopening project.   this real big problem!   you guys need quality control before releasing new updates, real bad.   adobe needs fix today! try resetting default frame rate image sequences. change preferences every time start project has different frame rate. of work 29.97 fps because works me of time, right i'm cutting feature film shot @ 23.976 that's preferences set now. More discussions in After Effects adobe

Bring back the "LightSweep" Hack???

in premiere pro cc2014 possible cool little hack: 'lightsweep' effect moved after effects plug-ins folder common plug-ins folder , work flawlessly in both after effects , premiere pro!   i.e. 'lightsweep' moved "c:\program files\adobe\adobe after effects cc 2015.3\support files\plug-ins\effects\cycorefxhd" to c:\program files\adobe\common\plug-ins\7.0\mediacore (not sure if doing equivalent worked on mac or not)   but since version cc2015 , cc2017, little hack no longer works, whether using 'lightsweep' effect ae2014, ae2015 or ae2017.   does know of ae-style light sweep effect can purchased premiere pro, or of way hack work in cc2017?   thanks! hi, please create feature request .   thanks, kevin More discussions in Premiere Pro CC adobe

Webcam not showing up with CC 2017

i've been working on project in character animator few weeks no problems, latest update doesn't register webcam anymore. i've updated every driver possibly can. microphone registered in app, no video. if try switch next camera, says 1 camera connected, true. if open skype, camera works fine. no other app running in background when open character animator using video feed, either.   i updated gpu driver in same time frame, it's possible happened there well.   i have lifecam hd-3000   specs: windows 10 pro - 64-bit i5-3550 cpu 16 gb ram nvidia 1070 gpu hey,   i'm browsing through forum's news , i've found 2 more cases of encountered: here webcam not showing up and here no camera cc beta   good luck! please post solution once find it! thanks! More discussions in Character Animator Bug Reports adobe

Muse friert beim ftp upload ein

Image
seit einiger zeit ist es nicht mehr möglich meine site über muse direkt den meinen ftp-server hochzuladen. der fehler ist auch mit dem update auf vers. 2017 nicht behoben. der vorgang beginnt normal, die meldungen "domain überprüft" sowie "seite auf Änderungen überprüft" werden angezeigt, dann kommt das upload-fenster "auf ftp-host hochladen" welches aber leer bleibt und das programm friert anschließend ein. die site wurde in den letzten jahren unzählige male überarbeitet und hochgeladen und das völlig problemlos. der export als html und der manuelle upload mit einem ftp-programm funktionieren normal. os ist win 10. irgendwelche ideen?   can  try contacting hosting provider , see if can you? More discussions in Help with using Adobe Muse CC adobe

case 0220165999

email kuukama@live.com , case 02220165999.   purchased product $89.94 on 10/31 charged navy federal credit union   product wonder shares pdf element   can email download , key activate?   thanks   brhowell i had never heard of that, googled   do mean all-in-one pdf editor, converter, filler & merger   if yes, not, far can see, adobe product More discussions in Adobe Creative Cloud adobe

Dreamweaver CC 2017 is here! Read this post for a smooth upgrade

Image
hi everyone,   masterpieces take time crafted, , dreamweaver cc 2017 no exception. there have been major upgrades both interface , functionality of product in release. , because can overwhelming, suggest understanding of what’s changed in dreamweaver release. if not see latest version listed, click gear icon on cc desktop application, , select check app updates .   note : please create separate posts questions release. post announcement. while not locking now, if post becomes catch-all such questions.   ensuring smooth upgrade dreamweaver 2017 what’s new in dreamweaver 2017 changes menu organization changes files panel   some of new features excited about : there’s lot has changed, , let know if need update favorite feature in list. real time preview enhancements code view including multi-cursor support brackets integration in code view updates find , replace dialog auto-recovery of files   deprecated features features have been removed in dreamweaver cc 2017 svn support has been remo

Adobe Acrobat Reader DC wont run

Image
when open adobe acrobat reader dc window pops saying [moved installing, updating, & subscribing acrobat acrobat reader ] More discussions in Acrobat Reader adobe

戻る・一段階戻るの操作挙動について

photoshopで戻る、一段階戻るコマンド操作をするとき 一旦キャンバス外でクリックをしないとコマンドが効きません。   macbook proでosはel capitanです。 osがmountainlionのときはキャンバス外でクリックをしなくても 普通にコマンドが反応したのですが、el capitanにしてから突然こうなりました。 いちいちキャンバス外でクリックをしないと戻れないため 大変面倒です。   誰か同じような現象が起こっている方いらっしゃいませんか? また、解決方法をご存知の方がいらっしゃいましたらご教授お願いします。 まず、photoshopのバージョンを記載しましょう。 それによって挙動が異なる可能性があるためです。 また、cs6以前は10.11では動作保証していませんので、 意図しない挙動になる場合があります。 Photoshopコミュニティフォーラム (Japan) でのその他のディスカッション adobe

既にインストール済みのアプリの保存先を変えたい

windowspcを使用していますが、 アプリのインストール先を好きな場所を指定できるという事をインストール後に知りました。 もう一度任意の場所にインストールしたいのですが、既にインストールしてしまったアプリは単純にアンイスントールして、再インストールして良いのでしょうか。 creative cloudであれば、デスクトップアプリケーションで設定変更することで、 その後のアプリケーションについてはインストール先の変更が可能です。 既にインストールされているものも、一度アンインストールすれば対応できます。   ただし、共有ファイル群もあり、それらについては追随しませんから、 cドライブ自体は一定の空き容量を確保することがどうしても欠かせません。 Creative Cloudコミュニティフォーラム(Japan) でのその他のディスカッション adobe

Adobe Indesign CC 2017 crashes after start - WIN10

Image
dear supporter!   if start adobe indesign on win10 pc, crashes right after double click.     the same version on win7 runs correctly.   i tested on 2 different brand new installed win 10 enterprise pc --> same issue (i tested right after clean install)   if start application adminsitrator, works without error. if start application holding ctrl + shift + alt combo, works correctly. our users non adminm domain users. local users, , admin rights normal users restriced in our company.   i downloaded , istalled latest indesign version (cc 2017), trough cc packager. tried download , instal cc 2015 version, had same issue.   i attached screenshot event viewer log:     please help!   thank you. same problem here on desktop. on notebook indesign starts without error. ctrl + shift + alt did not work. additionally had reboot computer. today crashes again on startup (system in energy saving mode night). reboot of system did not help. ctrl + shift + alt worked (for now). cc = crashes constantl

Considering upgrading from 14 to 15

considering upgrading 14 15 - photoshop elements 15 & premiere elements 15 - worth it? why not download free trial versions , test them 30 days. photoshop elements 15 blog has details of new features:   http://99jon.blogspot.co.uk/2016/10/adobe-announces-photoshop-elements-15.html More discussions in Photoshop Elements adobe

Graphics with masthead

hello,   i can't figure out how 1 thing, maybe have idea, how it. i have masthead above landing page, have background picture in , welcome text. want is, put 3 little graphic elements @ bottom of masthead. there way it? know integrate graphics background picture in photoshop , upload it, problem resolution. when looks on computer, gets cut or big on phone, no mather options choose mobile. any ideas?   thanks lot in advance, michal More discussions in Adobe Portfolio adobe

Can not download/install Lr 6 on my Mac Pro 10.11.6

Image
i have tried bypassing router , turning off firewall still system error.  lr5 demo installed has expired.  purchased newegg.com  suggestions troubleshooting problem? try download directly here: install photoshop lightroom More discussions in Lightroom Classic CC adobe

How can I get my Adobe ID to prompt me to authorize my ereader?

in attempting borrow library books, have been instructed first create adobe id @ http://www.adobe.com/cfusion/membershp/index.cfm did. however, not prompted authorize reader. without authorization, computer not recognize ereader.  More discussions in Adobe Digital Editions adobe

I am having trouble importing my latest photo shoot. It does not bring the photos into lightromm completely from the camera and does not import them. IS anyone able to assist me? Thank you in advance.

any assistance appreciated.   thank in advance.   john   [moved nontechnical lounge forum illustrator forum moderator] what camera? are using card reader or directly connecting camera computer? mac or windows? version? which exact number version of lightroom?   going step step, starting "i press import button bring import dialog", happens @ each step? what exact wording of error message, if getting one? More discussions in Lightroom Classic CC adobe

My premiere is still crashing after new update...

i have had trouble last 3 versions of premiere....please help.   i have erased preview , render files. have full updated osx. tends happen randomly @ least once hour...very annoying...i have 60 projects crashing...   here running.   macos sierra 10.12.1 mac pro late 2013 3.5 hgz 6 core intel xeon e5 16 gb 1866 mhz ddr3 amd firepro d700 6144mb here solution. having problems crashing on render , export. unchecked auto save , memory set memory not performance. on export used media encoder , had no more issues crashing. 1 more thing did switching metal video driver. More discussions in Premiere Pro CC adobe

Activation of registered CC account

hey there. has experienced following? although being registerd user time , being connected normally, not recognised ps. have stay on trial version (expiring today), although did fresh windows install ! usual adobe channels not useful find solution this. great if have workable solutions. thank you! does cloud subscription show on account page? https://www.adobe.com/account.html subscriptions on adobe page if have more 1 email, sure using correct adobe id? . if yes log out of cloud account... restart computer... log in paid cloud account -sign in http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html - http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html - http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html -id https://helpx.adobe.com/contact.html?step=zna_id-signing_stillneedhelp - http://helpx.adobe.com/creative-cloud/kb/license-this-

cq.mobile.application.pushNotificationToken is either undefined or null

hello,   i'm trying retriece push notification token android , ios (iphone) devices in order register third-party push notification platform. checked documentation provided adobe , states need call cq.mobile.application.pushnotificationtoken value there. when use this, android undefined (both emulator , real device) , ios comes null (only 1 device tested came base64 encoded value).   are there configurations/plugins should enable work?   thanks in advance, alfredo ferreira   edit: adobe doc aem mobile specific cordova-enabled plug-ins hi alfredo,   quick question : - did check option " enable extensibility features " when have created article ? does of cq.mobile api work ?   undefined when above option not checked.   thanks, andrei p More discussions in Adobe Experience Manager Mobile adobe

How to change color of a Tint fx with $.colorPicker?

i have doest work. im trying make color picker script change color of tint fx value. var defaultcolor = 0xff0000; var color = $.colorpicker(defaultcolor); mypanel.grp.mybutton.onclick = function() {     app.project.item(1).layer("dark gray solid 1").property("effects").property("tint").property("map black to").setvalue($.colorpicker)     } $colorpicker has hex input, , hex output. you need convert result rgb:   var x = $.colorpicker(defaultcolor); var r = (x >> 16) & 255; var g = (x >> 8) & 255; var b = x & 255; var rgba = [r/255, g/255, b/255, 1]; thecolorproperty.setvalue(rgba);   xavier More discussions in After Effects Scripting adobe

File Association - PP 2017

Image
hello friends,   imac late 2014 sierra 10.12.1 pp 2017   i wiped drive clean , did clean install of macos sierra 10.12.1. after installing ps, pp , ame, noticed after created new pp project file on desktop , file association fine.   however, of pp pro files on external thunderbolt drives have lost association. ideas? hi shane,   please clean installation of adobe. check link , follow instructions: use creative cloud cleaner tool solve installation problems   thanks, kulpreet singh More discussions in Premiere Pro CC adobe

Installer failed to initiliaze

hi all,   i'm new mac world , i'm having difficulties in installing adobe photoshop cc 2014 on macbook pro.   it's 2015 15" retina macbook pro, purchased couple days ago.   i running macos sierra 10.12.1   now, every time run installer pops adobe installer dialog saying   "installer failed initialize. due missing file. please download adobe support advisor detect problem."   the other adobe software have installed lightroom 5 (version 5.6)   any appreciated.   an apple noob. start @ top , work way down applying applicable fixes until problem resolved.   if cc (win):  https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html     if, error is:   "installer failed initialize. file not found." or "installer failed initialize. due missing files." first, rename oobe folder oobe.old.   to find oobe: 64 bit win os: program files x86\common files\adobe\oobe 32 bit win os: program files \common files\adobe\oobe   mac

FTPできません。警告「Museの外部でHTMLが編集されたため、このサイトのWebバ ージョンをMuseで開くことができません。」

muse2017にアップロード後、自社サイトをいつも通りftpでアップロードしようとしましたが、「museの外部でhtmlが編集されたため、このサイトのwebバージョンをmuseで 開くことができません。」と警告が出て、アップロードできません。なぜ突然このような事が起きているかの原因と対処方法を教えて頂けると幸いです。よろしくお願いいたします。 私も同じ警告が出て相当苦労しました。以下、私のケースです。 ーーーーーーーーーー 警告が出た。以後ftpができなくなる。 サイトのデータを一旦全て削除し、再びアップロード。1度目はできるが、2度目は同じ警告が出る。 症状としては、アップロードしたサイトにアクセスすると、一部の画像がアップロードされず?マークが出ている。 同じ環境で同じように編集した画像なのに、アップロードに成功する画像と失敗する画像がある。 失敗する画像に共通点(ファイル名の冒頭が同じ文字で始まる)があったので、試しにファイル名を変更して画像を埋め込んでみる。 見事成功。 アプロードに失敗した画像全てのファイル名を変更したら、以後警告がでなくなった。 ちなみに、アップロードに失敗した画像ファイル名は「阪急」から始まっており、「hankyu」に変えたら成功。 ーーーーーーーーーー   なぜファイル名が「阪急」だとダメなのかは未解決です。 スレ主さんが同じ症状かどうかはわかりませんが、参考にしてください。 Museコミュニティフォーラム (Japan) でのその他のディスカッション adobe

How to make 'game over' appear when timer hits 0 AS3

so new using animate , as3 , can't find how make  'game over'  appear on screen when timer runs out. making escape game , have made timer countdowns 90 seconds when gets 0 want game over. instead nothing.   here actionscript have used timer:   //timer var ncount:number = 90; var mytimer:timer = new timer(1000, ncount); timer_txt.text = ncount.tostring(); mytimer.start(); mytimer.addeventlistener(timerevent.timer, countdown);   function countdown(e:timerevent):void { ncount--; timer_txt.text = ncount.tostring(); }   but need add in order make 'game over' pop when timer hits 0? have created game on screen on second frame on timeline.   thanks! function countdown(e:timerevent):void {      ncount--;      timer_txt.text = ncount.tostring();        if(ncount == 0){           mytimer.stop();           mytimer.removeeventlistener(timerevent.timer, countdown);           gotoandstop(2);      }   } More discussions in ActionScript 3 adobe

Lightroom: "Foto bearbeiten in PhotoShop" ist ausgegraut und nicht anklickbar, obwohl ich das Komplettabo habe. Wie kann ich das ändern?

ich habe gerade die komplette cc-suite gekauft (2015-version) und kann jedoch nicht von lr auf ps zugreifen, wie es im videotutorial beschrieben wird. wenn ich unter "entwickeln" und "foto" auf "bearbeiten in" gehe, ist nur "in einer anderen anwendung bearbeiten" anklickbar, sämtliche links zu ps nicht. muss ich tun? ich habe ps bereits auf den rechner runtergeladen und geöffnet, daran kann es nicht liegen. schau mal hier: https://helpx.adobe.com/lightroom/kb/edit-photoshop-command-missing-photoshop.html More discussions in Deutsche Foren adobe

Premiere Pro Only -now- fails to start

i haven't used premiere in atleast 6 months, doesn't start. system hasn't hw changed in time. , use ps , ill reguralry , work fine.   symptions: start premiere, splash screen comes up. helper services start,  splash screen loads alot of stuff, splash screen goes away, program no longer running.   add-remove programs has uninstall option.. no repair.   i done fresh reboot. looked in logs , system event's , cannot find problem.   i've tried ctrl-alt-shift start no success.     i did not remove , attempt new install because uninstaller says must de-activate within program doesn't start , i'm not sure media @ moment.     product: adobe creative suite 4 production premium os: windows xp sp2 32-bit     update: been on hour, on weekday during reg bus hours, , not "your issuse handled in order received. frustrating software cost more used car.   message edited by: matt heyse this forum adobe users, isn't adobe's support site. try contact option @ bott

Why is the 'Expand Art' under 'Line and Sketch Art'in Illustrator greyed out?

can tell me why " expand art" in "line , sketch art " in illustrator greyed out. im exporting simple file illustrator adobe sketch on ipad pro. watching tutorial 2014 on sketch saw when opened in ai .sket file , mine .psd. not sure if has , how export in format there doesn't seem options, other export illustrator. im hoping i'm doing wrong , it's still option. thank in advance. rather attempting open .sket or .psd file, you'll want send sketch project device ai.   from mobile device, send directly connected creativecloud illustrator.  (it should automatically open on desktop if you're signed in same cc account).    once sent file opens, expand art should available.   make sure versions match (cc mobile , cc desktop apps)   should work. More discussions in Adobe Photoshop Sketch adobe

Set up After Effectt

i can't set after effect because app doesn't work system. have os x 10.9.5, don't want upgrade. should do? how can download version? uninstall ae using adobe uninstaller. clean per use creative cloud cleaner tool solve installation problems restart computer. reinstall ae. More discussions in Downloading, Installing, Setting Up adobe

GREP style

hi, can following please, i've tried quite few solutions i've found online can't of them work.   i need apply standard italic styling text. comes me below.   "some text , more text <i>im name need italicising<i> , <i>so i<i>, possible?   i want italicise text within "<i>" and  "<i>" , remove instances of "<i>" in 1 script. stuck , frustrated.   its basic, sorry inane question. in grep tab: find (<i>)([^<]+)(<i>) change $2   in change format field define italic style. More discussions in InDesign Scripting adobe

Random assets missing.

Image
a couple weeks did voice on recording film using audition. when finished saved file, , closed until need them. when try open .sesx file says 37 of 42 files referenced not found. when in source folder files there, 5 of files can open in audition or itunes. .wav files, of them open. others ask program should use open them with. if have ideas of how fix grateful! thank time!   i have attached few pictures show happening. first shows source files. track 1_037.wav 1 in picture can open. the second picture shows how few of files working in program. More discussions in Audition CS5.5, CS6 & CC adobe

Paid for Adobe Export Annual PDF doesn't show in my products?

i bought above product, sign in , go products , doesn't show. no record of purchase. help! this may require staff member or customer service help. staff come in here. maybe 1 see post.   one thing check is, sure logged on under same account used make purchase. seems common problem in these circumstances. people have more 1 adobe account (accidentally or on purpose) , log in 1 purchase check account , post. More discussions in Acrobat Reader adobe

Footage in collected files folder missing when opened in Mac but available in PC

hi,   from recent project, have collected files main comp want use portable hdd, leaving unused behind. i'm doing edit window 10 pc. when try open on client/s imac, 'footage' folder missing along footages have been imported along. hence, try check again using different machine, window 10 laptop, files there , can open , run ae files without problem, i've noticed folder 0kb in size there footages inside, working normal size footages.   anyone have idea on why missing on mac? without knowing specific files used , other things nobody can tell anything. have formatted harddrive in way files not visible other systems e.g. due permissions on folders. impossible tell vague description.   mylenium More discussions in After Effects adobe

CC setup does not start - Flickering Window

hi there,   i on windows 10 pc 8gb ram. just downloaded cc setup exe adobe account. when opening exe, windows file explorer window flickers 10 seconds , nothing happens then.   has else faced same issue, , have managed find solution.   regards, joe   note: have macbook pro 2016. setup worked fine on it. i know not comparing apples apples . thought i'll state here indicate have installed account though on different os. More discussions in Downloading, Installing, Setting Up adobe

Import Graphics in Selection Order, or FileName Order

hello everybody   im working on windows. i have 100 images place in document. select first 1 , shift+click last 1 (selecting files) when start place them in indesign appear in random order. i have renamed files multiples times.tried: -alphabetical increments a,b,c,d -numeric 1,2,3,4 -numeric 0 in front 01,02,03,04 -numeric 2 0 in front 001,002,003,004   nothing works. have been experiencing problem since ever never tried solve it. today i'm super frustrated decided fast way. have wasted +1hour of work trying figure out how solve without doing manually. adobe.   pd: need each image set "fit content proportionally". have been reading forums , apparently there no way of selecting multiple objects in different pages. have ctrl+alt+shift+e 100 times? awesome! select them in bridge in order youneed them , drag , drop them document. More discussions in InDesign adobe

i can't sign in adobe premiere clip

Image
when try sign in clip  adobe id ,it says  access denied ! my  adobe account normal, can access other software in addition clip here's landing interface capture hi,   are able login adobe creative cloud application same adobe id?   regards, sheena More discussions in Premiere Clip adobe

復旧出来ません

私は、2014年4月にdell社のデスクトップpc を購入致しました。 その際、オプションで御社のフォトショップエレメント12を購入致しました。 先日、とある事情によりpcを初期化致しました。 その際、フォトショップエレメント12が消えて無くなってしまいました。 現在、その復旧に取り組んでいますが、御社の説明通りにやっても復旧出来ません。 購入時のライセンスキーは、dell社から送られて来ました。 そちらの有効なアドバイスをお願い致します。   個人情報の記載がありましたので、該当部分を削除しました。      フォーラム管理者 [email removed mod] インストーラーなども付属していなかったものということでしょうか。 dellの方からはその点について指示・確認はなかったということでしょうか。 また「御社の説明通り」が何を指しているのかがわかりません。   もしadobeよりインストーラーの取得が必要な場合は下記から入手できますが、 今回の件で使用できるかどうかわかりません。 これについてもdellに一度確認したほうが良いのではないかと思います。 photoshop elements | 15、14、13、12、11、10 のダウンロード Creative Cloudコミュニティフォーラム(Japan) でのその他のディスカッション adobe

Go to next slide on rollover in HTML5 output?

i realize html5 output tablet/phone/touchscreen displays, our team creates software simulation training desktop end users , want able publish in html5 because clients requesting it. used rollover slidelets programmed move next slide on rollover . far understand, not reliable interaction when publishing html5. hope there (piece of code, widget, whatever may be.) can access without having spend lot of time or money on add functionality our courses.   any feedback or suggestions welcome.   thanks. rollover may work on desktop/laptops although marked being unavailable html5 output. has tested, cannot confirm case on browsers. More discussions in Adobe Captivate adobe

configuration error

Image
just installed ae cc 2017 , keep getting error message.   doesn't seem affect performance i'm guessing it's not sign?   [moved non-technical forum lounge specific program forum... mod] [here list of adobe forums... https://forums.adobe.com/welcome ] that's odd.   have uninstalled , reinstalled suggests should? More discussions in After Effects adobe

InDesign CC 2017 Release version doesn't work.

i updated indesign cc 2017 release. after updating, indesign impracticable. think there fault in app. can practice indesign?? hi,   please understand issue.   are facing issues using indesign or want information around it.   regards pragya kandari indesign engineering team More discussions in InDesign adobe

Actions palette/ *atn after Photoshop crashed down

hello, i'm using photoshop cs5. yesterday while using it, crashed. , won't open again. i didn"t save actions palette .atn files , have hours , hours of work need (photographer schools have many different scripts). thought take actionspalette.psp file , add new photoshop cc downloaded won't work anyone have idea if can either : open photoshop cs5 1 last time save scripts action files or actionspalette.psp file cs5 cc 2017 ?   i tried many things : use mac on safe mode, didn"t work delete adobe preferences file (alt + cmd + shift while opening photoshop) didn't work rename user id photoshop cs5 prefences folder preserve old settings.  try start cs5. preference file functions, names, locations | photoshop cs5 More discussions in Photoshop adobe

mail.doc send a blank form

hi.   extract js-reference: mail.doc saves current pdf document , mails attachment recipients   i noticed readers older version xi(11) requires form right-extended.     all in title. even right-extended form, it's sent blank, tested adobe reader 9, acrobat reader dc, acrobat pro dc , acrobat pro xi.   is there known issue or did make wrong?   here script. controle() function check required fields cannot sent empty, blank in email attachment, before sending email.   // maildoc var ctrl = controle(); if(ctrl==true) {     var fto = "name\u0040example.com";     var fsubject = "questionnaire de satisfaction";     var fbody = "bonjour.\r\rci-joint mes r\u00e9ponses au questionnaire.";     this.maildoc({bui: true, cto: fto, csubject: fsubject, cmsg: fbody});     } else {app.alert("blablabla");} // ??? More discussions in JavaScript adobe

Gibt es vorgegebene Sounds die man benutzen kann in Premiere pro cc

ich vermisse die bei premiere pro die audioeffekte die bereits intalliert sind und die man einfach für sein video benutzen kann. töne, sounds, etc wenn es das gibt, wo finde ich das bei premiere pro Ähem...   premiere pro   "profis" kaufen sowas oder kreieren es selber in entsprechenden audioprogramemn. davon abgesehen gibt es tausende seiten mit kostenloser oder preisgünstiger musik und soundeffekten, man muss sie halt nur suchen.   mylenium More discussions in Deutsche Foren adobe

Connecting and gathering data from an sql database

i wondering if @ possible connect , gather data use within photoshop javascript . valuable if had answer, , said answer requires additional libraries installed, explain process of environment setup . relatively new scripting , though understand javascript basics, write self contained scripts , have never used resources outside of photoshop api.   thanks in advance! https://www.google.com/search?q=javascript+sql+library&oq=javascript+sql+&aqs=chrome.5.69i 57j0l5.16688j0j7&sourceid=chro…   alasql - javascript sql database library More discussions in Photoshop Scripting adobe

Cannot Share

Image
hi all,   i have been happily sharing prototype, have hit bit of problem.   when try share displayed.   if select view update, displays.   there no update available through creative cloud window.   anyone else having issue? otherwise, please adobe!   cheers,   lachlan. hi lachlan,   you can check updates in creative cloud app clicking "check app updates" under settings menu:     this should find latest xd update, allow share again! More discussions in Adobe XD CC adobe

Embedded smart object - canvas size altered upon creation?

Image
alright i'm using video timeline , newest version of photoshop cc 2015.5 or whatever, , trying make animated gifs, i'm having issue smart objects. okay first color footage, crop , resize it, , add effects, , when i'm done add video layer, called hearts overlay, has moving hearts on it. use command-t resize hearts overlay fit within smaller canvas, , looks good, so:   now want make these things smart object can adjust timing of gif without having drag every single layer. highlight them all, , create smart object, find reason gradient effect has shifted. open embedded smart object created find changed canvas size accommodate whole resized canvas size hearts overlay layer, why gradient shifted, because it's operating on larger layer size. what causing , how can fix it? if highlight hearts overlay layer , make smart object , drag hearts overlay layer embedded smart object manually, cropping not affected, kind of pain , i'm trying figure out causing this. thought since h

Photoshop ショートカット

photoshopcs3を使っています。macを最新にしたらショートカットキーが一部効かず、一番使う筆のサイズの大小を変更しようとすると選択ツールになってしまします。ショートカット の画面では元の設定のまま表示されます。こちら元に戻らないでしょうか? 最新にしたということは、osはsierraでしょうか。 その環境下ではcs3は動作保証外です。 起動できても個々の機能の動作や書き出されたデータについては保証の限りではありません。   正常な動作を期待されるのであれば、元のosに戻されるか、 ccバージョンの導入を考える必要があると思います。   追記: ちなみにcs3の動作保証、公式には10.4環境のみのようです。 Photoshopコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Publish Online

i have adobe cc 2015 have been unable activate publish online option.  have tried cmd, ctrl, opt, shift option clear preferences technology preview still greyed out.  have answer? with cc 2015, cannot use publish online if you're enterprise user. that's fixed in cc 2017.   make sure signed in in creative cloud desktop app adobe id. click "gear" icon > preferences > general. log out sign in adobe id. More discussions in InDesign adobe

IllustratorCC2017はMac OS Sierra(10.12.1)のsplit Viewに対応してるのでし ょうか

Image
mac os sierra(10.12.1)にも画面を2分割して2つのファイル等を並べて作業ができるsplit viewという機能がありますが illustratorcc2017のファイルをこの機能を使って並べようとすると、できたり、できなかったり、。何かやり方があるのでしょうか? できたり、できなかたり、ですか? ディスプレイの解像度はいくつでしょう。 フルスクリーンにも対応していませんから、できるとは思えませんが。少なくとも1920x1200のディスプレイではできませんでした。   それとも単純にイラストレーターのファイルを並べたいだけなら、ここからできます。 Illustratorコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Removing a colour 'cast' on a clip

hello   the movie clip have 40 minutes long , on 20 years old. have converted vhs tape , saved mpg file , installed onto pc. when play file in vlc media player first 5 minutes have green cast.   in premier elements 11, have managed remove of cast playing around effects | colour | hue, saturation , brightness first few minutes of clip in black , white.   due age of original vhs tape , fact has undergone conversion, not expecting warner bros performance premier elements, possible remove or lessen green cast without affecting other colours in first 5 minutes of clip?   many thanks   steve you can slice or split clip segments effects applied segments not others.   although fixing color casts, adjustments work better effects More discussions in Premiere Elements adobe

Eine Lizenz, zwei Rechner?

hallo, ich habe eine einzelanwendungslizenz und wollte wissen, auf wie vielen geräten ich diese installieren kann? ich arbeite entweder meinem hauptrechner oder mobil auf einem laptop und würde die cc-versionen gerne dort auch installieren, geht das? moving deutsche foren More discussions in Deutsche Foren adobe

PDF text appears wrong on my computer but OK on another

Image
i have received pdf file in email , when open file email or after saving hard disk, appears in acrobat reader dc:   but if open on computer in our office appears correctly in acrobat reader dc as:     in office 2 computers show mine , 3 can open file ok. 2 computers have "acrobat x pro" installed , have 'adobe pdf' printer driver. 1 of these computers windows 8.1 , other windows 10.   the 3 load file ok, using different versions of acrobat reader , different versions of windows.   any in seeing settings may cause display error. compare page display settings in preferences. More discussions in Acrobat Reader adobe

Acrobat Reader DC opens on its own?

why acrobat reader dc open automatically each time open internet explorer? hi philipk49846570,   it possible might have enabled adobe reader application add on opens pdf in browser directly. for information on same may refer link below: display pdf in browser adobe acrobat dc, acrobat reader dc   let me know if issue still persists.   thanks, supriya More discussions in Acrobat Reader adobe

Where's the rest?

i subscribed id morning.  shows billing history has processed transaction when open ap, still looks basic , not have 1/4 of options see in tutorial video.   not sure download went wrong?   [moved non-technical forum lounge specific program forum... mod] [here list of adobe forums... https://forums.adobe.com/welcome ] we can't subscription issues. you'll need talk staff via chat:   contact customer care   make sure you're signed in adobe id, , click blue link. More discussions in InDesign adobe

lines under paragraphs (like indesign)

stumped on (i think) should easy one.   my work in illustrator involves lot of copy formatting. save lot of time if, indesign, specify how want lines under paragraph, set style other dox. working w stylesheets not problem - it's can't find 'rules' (above , below) in paragraph menu, , have draw them instead!   cheers ian if you're doing lot, maybe use indesign?   anyway, please put feature request here: feature request/bug report form More discussions in Illustrator adobe

premierre elements 15での行間・字間設定について

ver.10を使用していたときは、タイトルの行間や字間の設定を数値で設定できていたのですが、 ver.15では設定箇所がないのです。 他に設定箇所があるのですか? こんばんは、純谷49178129さん   残念ながら、premiere elements 15には、文字間や行間を調整する機能はありません。 (ver.11からこの機能が廃止になりました。)   代替方法として、面倒くさいですが、次のような方法があります。   ◆文字間調整 文字をばらして、文字を別々のオブジェクトで作成し、オブジェクトの配置で調整します。 また、文字間拡大の場合は、文字間にスペースを挿入しフォントサイズを小さくする方法でもできます。   ◆行間調整 1行毎に別々のオブジェクトで作成し、オブジェクトの配置で調整します。 また、行間拡大の場合は、行間にスペース行を挿入しフォントサイズを小さくする方法でもできます。 Premiere Elementsコミュニティフォーラム (Japan) でのその他のディスカッション adobe

Adobe premiere 15

har jag köpt ett dåligt program? i have bought bad program? the program stopped working, adobe premiere 12, had predicted. i've thrown 750 swedish kronor in lake? i has large computer, functions oklanderigt otherwise. i damn sour when upgraded , believed adobe premiere better adobe 12 bought money. is adobe programs bad? i pissed greetings thore hult karlshamn från sjunde våningen thore hult - google+ try rolling or updating video driver. More discussions in Premiere Elements adobe

Unable to Update CS5

every time try update creative suite 5 design standard keep getting error messages saying "the following updates unable install" , lists adobe programs. using windows 10. thought might want serial number entered not provide place me enter it.   i'd appreciate at point in past (i don't know exact date) adobe "merged" original update manager cloud update manager, means no longer using original update manager i have read messages latest (cloud) updater doesn't work old programs... try installing updates manually updates start here , select product, read see if need install updates in number order, or if updates cumulative individual product http://www.adobe.com/downloads/updates/   since cs5 6 years old, , no longer being updated adobe, there may not actual updates available   there fact cs5 not compatible win10 an idea may work install and/or run old programs in windows 10... works some, not others -right click program icon or exe , select compatibility

Adobe Illustrator mouse cursor Flickering.

adobe illustrator mouse cursor flickering. not allowing me anything.   i have been facing issue since renewal of plan.   i have tried advised steps online on forum. 1. unchecking option "show start workspace when no documents open" edit => preference => general after weeks, , mean weeks, of troubleshooting , research, have come temporary solution annoying issue: being mouse cursor flickering , disappearing while using illustrator cc on wacom cintiq , imac.   before it, here specs:   imac 21.5 inch retina 4k display running el capitan (don't bother os sierra) wacom cintiq 22hd touch adobe cc illustrator 2017 (and 2015)   issue:   while working in illustrator , using wacom cintiq pen, (regardless if on selection tool, brush, etc) cursor flickers , disappears, , slows down performance , make's unable use tools on canvas , in interface area.   temporary solution:   here work around. open illustrator cc 2017. keep open, restart mac. when log os, you'll notice t