Adobe Indesign CC 2017 crashes after start - WIN10

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dear supporter!

 

if start adobe indesign on win10 pc, crashes right after double click.

stopped working.png

 

 

the same version on win7 runs correctly.

 

i tested on 2 different brand new installed win 10 enterprise pc --> same issue (i tested right after clean install)

 

if start application adminsitrator, works without error.

if start application holding ctrl + shift + alt combo, works correctly.

our users non adminm domain users. local users, , admin rights normal users restriced in our company.

 

i downloaded , istalled latest indesign version (cc 2017), trough cc packager. tried download , instal cc 2015 version, had same issue.

 

i attached screenshot event viewer log:

 

event log.png

 

please help!

 

thank you.

same problem here on desktop. on notebook indesign starts without error. ctrl + shift + alt did not work. additionally had reboot computer. today crashes again on startup (system in energy saving mode night). reboot of system did not help. ctrl + shift + alt worked (for now).
cc = crashes constantly



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