After Effects CC 2017 Version 14.0.1.5 Still Crashes Constantly

i brand new after effects. downloaded app yesterday. able import items file , save, anytime try drag second item timeline, or try adjust on 1 thing able drag there, program crashes.

 

i tried changing audio preferences.

 

the image shows system properties (as far can tell, meet system requirements run app):

try this:

1. reset preferences: reset after effects preferences

if not work

2. disable hardware acceleration under preferences-display if can

if not work

3. purge memory under preferences->media & disk cache

if not work

4. uninstall application

 

also make sure gpu driver date.

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