Insufficient data for an Image - Adobe Reader DC Ver 2015.020.20042

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good day all,

 

getting error when viewing pdf documents of "insufficient data image". error occurs on random pdf's , multiple different users. can open pdf error on specific page, left black. rest of document viewing fine. aka can view page 1-3 no error, page 4 - error message , blank can view page 5-20 again no issue.  

checked , verified adobe acrobat updates loaded.

tested same document microsoft edge, pdf viewer , microsoft word without errors.

 

any assistance appreciated.

hi johan_kok101,

 

could please confirm facing problem particular  document or with  other pdf files well?

you may please refer doc similar issue has been addressed how fix "insufficient data image" error? (installation & updates) 

 

hope helps.

 

regards,

akanchha 



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