CS5

i bought package of lightroom , photoshop showing trial versions. have tried logging off , in again. i contacted through chat feature there advice didn't work , wondered if here might know should do?   thanks check account, adobe id   does show subscription?   if yes,  sign out , in cc desktop application using same adobe id used pay subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html   if fails, delete entire contents of oobe folder following following 2 steps:   1) quit creative cloud desktop app gear icon in upper-right corner.   2) browse following location based on operating system.       a) mac os: /users/<user folder>/library/application support/adobe/oobe         note: \users\<user folder>\library\ hidden default after 10.7. google enable access hidden user library files | mac os 10.7 , later instructions on accessing or ch...

while rotoscoping image on desktop last night computer "blinked" , went gray.  of images had loaded on stage trace vanished, bounding boxes images contained in still present, images gone.  morning, restarted computer, i'm still not able drag images library onto stage , have same issue on laptop. the forum lounge not technical help, please provide name of program using message may moved correct program forum More discussions in The Lounge adobe

i downloaded creative cloud , cant seem load. sit here , wheel turns. i have windows 10 64 bit , haven't been able find discussion this. please help! thanks uninstall cc, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html then uninstall cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html clean computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html restart computer (don't skip this) reinstall cc desktop app (and if win os, right click installer>click 'run admin') here, https://creative.adobe.com/products/creative-cloud use desktop app install cc programs/trials   if fails, follow solution 5 here: adobe creative cloud desktop app doesn't open or shows spinning progress wheel More discussions in Creative Cloud Download & Install adobe

title. have reinstalled ~5 times , still no fix. have not purchased it, expect message telling me purchase appear. doing wrong? have @ crash reports see module failing may not photoshop causing failure.    what pdapp is apple thing? More discussions in Photoshop adobe

perchè ogni mese, e cioè precisamente nell'utlimo giorno di calendario di ogni mese, il programma originale di acrobat x pro appartenente alla suite versione cs6, si disisntalla automaticamente e devo quindi reinstallarlo? la stessa cosa  non succede per gli altri programmi della suite e cioè photoshop, indesign, illustrator.   come posso evitare che accada? qualcuno è già capitato?   grazie. hi moniab49992205,   could please try following steps , see if resolve issue: 1- repair installation, launch acrobat>click menu>select repair installation. 2- if doesn't work, follow steps given in link: doesn't launch after 30 days | installed part of cs6 suite   which operating system installed on machine-mac/windows? More discussions in Installing, Updating, & Subscribing to Acrobat adobe

i used wrong email that's no longer active , let me login thought ahve paid fo ra membership credit card. should do? this open forum, not adobe support... click below contact adobe staff help while forums open 24/7 may not contact adobe support @ times chat help: mon - fri  5am - 7pm  (us pacific time) <=== note days , time be sure remain signed in adobe id before accessing link below creative cloud support (all creative cloud customer service issues) http://helpx.adobe.com/x-productkb/global/service-ccm.html More discussions in Adobe Creative Cloud adobe

i student full sail university , had mastersuite cs5.0 , upgraded cs5.5. i had install new hd, activation codes missing. 1)  options?  still have original install disks. 2)  since purchased these programs mac, have pc install these to, doesn't have cd drive install , i'm not sure if compatible since discs mac. options place cs5 on computer pc? you need serial numbers , cs5.5 disk(s) install on mac.  cannot install on pc. More discussions in Downloading, Installing, Setting Up adobe