Subsription help.

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i purchased single use illustrator app thinking going need i'm finding need other apps adobe. purchase student pack charged twice month illustrator , whole student pack? should cancel subscription illustrator buy student pack?

contact adobe (this open forum, not adobe support) cancel current subscription without penalty

while forums open 24/7 may not contact adobe support @ times

chat help: mon - fri  5am - 7pm  (us pacific time) <=== note days , time

be sure remain signed in adobe id before accessing link below

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

 

then follow procedure buy education subscription

adobe education... start here https://creative.adobe.com/join/edu

education plan https://creative.adobe.com/plans?plan=edu

faq https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

when buy education subscription, terms "click agree" should clear first/later years

-one year intro price http://forums.adobe.com/thread/1448933?tstart=0 may help

http://www.adobe.com/products/creativecloud/students.edu.html

http://www.adobe.com/education/students/student-eligibility-guide.edu.html

redemption code https://creative.adobe.com/educard

id proof http://www.adobe.com/store/au_edu/academic_id.html



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