Photoshop CC (2017) Will Not Start Directly but opens from Lightroom CC


i updated photoshop cc 2017 , after installation tried open program directly programs list , got following:

photoshop.exe - application error

the application unable start correctly (0xc000007b). click ok close application

 

i decided maybe restart needed , re-booted. noticed desktop icon old photoshop cc 2015 not correct , deleted , went explorer , added new photoshop cc 2017 program icon desktop. tried opening , got same message. tried opening via start/programs , via creative cloud , got same message. decided see if photoshop cc 2017 via lightroom. opened image in develop module (a developed tif file) , went photo/edit in/edit in adobe photoshop cc 2017 , selected edit original , photo opened up. clicked cancel and  tried opening dng file , opened. did check 'about' both images , showed 2017.0.0 release.

 

i tried opening cr2, dng , tif file directly explorer right clicking , choosing program open file selecting photoshop cc 2017 , none open , error message each try.

 

so why can't photoshop cc 2017 open file without going via lr?

 

running windows 7 ultimate service pack 1

intel core i7 920

12 gb ram

64 bit

hi aggiepilot,

 

could try repairing following microsoft visual c++ redistributables in control panel > program & features list , restart computer , try launching photoshop.

 

microsoft visual c++.jpg

 

please let know outcome.

 

regards,

 

sahil



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