Shockwave Flash Crashes

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dear all,

 

every time try open document flash player little puzzle piece frown face appears black background.

this started happening although have check , have latest version 23.0.0.0 on chrome browser.

i not have other flash player installed , have tried disabling shockwave 1 no success.

the problem persisting , can't find solution.

i hope here can help.

 

thanks,

 

emilie mac meekin

moved here robohelp/flashhelp forum



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