elements 15 install problems

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i stated install disk , program froze near end of install,

i have tried run install again message.

can resolve issue.

have done stated in error message restart machine, exit startup apps etc etc?

 

what operating system?

 

my suggestion restart machine , disable internet unplugging cord machine or router if using wifi.

 

also, restart means restart.  same switching off machine , switching on again.  in windows, there separate item called restart power button.  need use option.



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