DNG 9.7 unknown processing error with Canon 5Dm4 CR2 files


i downloaded latest version of dng supposed support canon 5d mark iv cr2 raw files. 

when run it, reports "unknown processing error" every file.  no files converted.

 

i deleted converter , reinstalled it, still not fixed.

i deleted cr2 files , put couple more in folder (on desktop). still won't work.

 

suggestions?

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