I Have been charged 3 times but still don't have a membership

-

earlier year, in april purchased adobe account. purchased apps students , teachers. membership , account got closed down , restricted normal adobe membership 2 weeks ago because card wouldn't go through systems. yesterday tried buy again , got error message saying have enter information again. did, gave me same error message , charged 2 times card. tried again morning different card, , got charged again. still don't have access applications , says i'm still free member, have paid 3 different times. do? need account projects , assignments!

this open forum, not adobe support... click below contact adobe staff help

while forums open 24/7 may not contact adobe support @ times

chat help: mon - fri  5am - 7pm  (us pacific time) <=== note days , time

be sure remain signed in adobe id before accessing link below

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html



More discussions in Adobe Creative Cloud


adobe

Comments

Post a Comment

Popular posts from this blog

Reader DC

-
my adobe reader dc export subscription not ocr on large file when export word. works fine on small files, , used work wellon files of sizes.   any idea issue is? hi sherry, we sorry inconvenience caused you. can please provide following details: 1. adobe reader version using. 2. if possible, share file on trying run ocr , language of it   just mention, export pdf allows conversion of files upto 100 mb   regards, poorvi More discussions in Acrobat Reader adobe
Read more

Adobe InDesign CC 2017 has stopped working

-
Image
after installing indesign cc 2017 first time, when try launch application error "adobe indesign cc 2017 has stopped working" i have tried following: uninstalling , reinstalling indesign deleting files c:\users\<user>\appdata\roaming\adobe\indesign , c:\users\<user>\appdata\local\adobe\indesign i've uninstalled (i think) fonts had downloaded , installed restarted computer many times signed out of creative cloud , signed in   i able install , run on different computer i'm assuming there sort of conflict or missing component on computer.   computer details: processor intel core i7-4770k ram 16 gb os windows 10 pro ver. 1607 build: 14393.447 video card nvidia geforce gtx 970     this error windows event logs: faulting application name: indesign.exe, version: 12.0.0.81, time stamp: 0x57f545c7 faulting module name: appframework.rpln, version: 12.0.0.81, time stamp: 0x57f547eb exception code: 0xc0000005 fault offset: 0x000000000009fa88 faulting process id: 0xcac...
Read more

PDFMaker Office COM Addin will not stay enabled

-
windows 10 ent 64-bit, acrobat xi pro (11.0.18), office 2013. user reported loss of "save pdf" functionality in word. checked com addins , "adobe pdfmaker office com addin" unchecked. checked it, closed word, re-opened word, found unchecked again. ran word local administrator , box remained checked (or unchecked) across numerous changes in state & restarts. per numerous pages i've tried following:   applied latest updates & ran repair installs on office & acrobat confirmed hkey_local_machine\software\microsoft\office\word\addins\pdfmaker.officeaddin loadbehavior set 3 checked file system permissions on pdfmaker directory. found them lacking added domain users read permission. run regsvr32 re-register relevant dll's removed & re-added com addin as noted, not issue if user local admin. thoughts on how enabled addin persist after closing word? thanks hi sherpa,   it seems loadbehaviour of addin has been altered in hkey_current_user hive , enab...
Read more