Error H#1 Indesign CC2017

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hi, can't upload documents online dashboard in indesign cc2017, error h#1 appears"an error occurred while connecting" , have uninstall program , installed  several times error still appear. can do?

are talking publish online? publish online has dashboard in indesign.

 

can provide screen capture of error message, , use "camera" icon attach message here in web interface. i've never seen error "h#1". pubish online errors should 10, 16, 17, etc.



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