Premiere Pro CC- Not importing video from MP4?

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i've been messing around in premiere pro day, trying import mp4 file dvd ripped. i'm trying reduce whole movie clips, , segment clips frames. every time premiere pro, though, , select file import, after finishes processing thing imports audio? i've gone through vlc , tried converting file type, , went through adobe media encoder , switched .avi. no matter what, when try import mp4 bring in audio. of files play fine in vlc though?

try deleting media cache , rename folder clip in. restart prpro , see if works.

 

neil



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