Photoshop Elements - license apparently no longer recognized

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i purchased photoshop elements 12 in january 2014 , have been using since then.  yesterday, stopped working.  looks license no longer recognized.  when start photoshop, looks trying launch 30-day free trial.

when ask question need provide basic information

-forum quick start https://forums.adobe.com/docs/doc-5601

mac or windows, , version of operating system?

recent mac , windows operating systems have been known cause "odd" problems

are using computer administrator account full read/write permission?



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