Photoshop Elements 10 crashes

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re-installed pse 10 disk, have secure serial number , tried find on pages, when open program , click on item says "photoshop elements not responding".  description of error message follows:

description:

  problem caused program stop interacting windows.

 

 

problem signature:

  problem event name: apphangb1

  application name: photoshopelementseditor.exe

  application version: 10.0.0.0

  application timestamp: 4e5e8736

  hang signature: e538

  hang type: 262144

  os version: 6.1.7601.2.1.0.256.48

  locale id: 1033

  additional hang signature 1: e5387c94147c2644897f995b17a30196

  additional hang signature 2: fada

  additional hang signature 3: fada4ac8a4905cd9c53a6b468060148b

  additional hang signature 4: e538

  additional hang signature 5: e5387c94147c2644897f995b17a30196

  additional hang signature 6: fada

  additional hang signature 7: fada4ac8a4905cd9c53a6b468060148b

 

 

read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 

 

if online privacy statement not available, please read our privacy statement offline:

  c:\windows\system32\en-us\erofflps.txt



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