Adobe Stock Fraud or Bug? Forced Enhanced Licenses
i got off phone support , tell me "there's nothing can you". beware, expensive.
here's problem:
i'm seeing think may bug when using new "search adobe stock" menu feature in photoshop. when use menu>search adobe stock none of searched images display option choose either standard or enhanced license. found image worked , hit add license button , image downloaded. adobe continually changing ui on products wasn't worried, imagine surprise when realized got billed $79 each 2 mediocre images. enhanced license forced, there no option download standard license image.
when enter adobe stock site directly via browser have no problems , can see standard , enhanced license pricing tab (for same images).
i'm calling fraud because on site ui or through download process told how i'd billed, nor given option choose lesser priced option. searched "standard" images only, these not part of premium collection.
lack of pricing transparency in highly integrated software products seems adobe's new revenue strategy. beware.
stay classy adobe, shock told "go suck it" customer service. that's not expected.
hi paul,
i'm investigating issue. can please verify adobe id using same using in thread? asset (image) id numbers of files licensed?
thank you,
ebq
More discussions in Adobe Stock
adobe
Comments
Post a Comment