"Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature"

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i'm new photoshop , can't seem resolve issue. when try open jpg camera raw, error message says "camera raw editing requires qualifying product has been launched @ least once enable feature". can open dng files no problem, jpg's giving me trouble.

 

any ideas why might happening?

supply pertinent information quicker answers

  • the more information supply situation, better equipped other community members answer. consider including following in question:
  • adobe product , version number
  • operating system , version number
  • the full text of error message(s)
  • what doing when problem occurred
  • screenshots of problem
  • computer hardware, such cpu; gpu; amount of ram; etc.


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