Lightroom crashes constantly during import 2016
hi,
i couldn't find recent discussions issue , driving me crazy. every single time try import lightroom (just updated new version) there unknown error , program forced quit. happens on 2 different cards whether or not "use graphics processor" checked or not. have updated drivers , windows date. have uninstalled , reinstalled reset preferences , same issue occurs. lightroom has worked beautifully me months , used other day, past few days problem has been occuring. system 64 bit windows 10 16 gb of ram, on 1.5 tb of 7200 rpm hard drive, ssd (where program installed) of on 100 gb , msi geforce gtx 1060 gaming 3g graphics card. ideas on fix, starting annoyed. try post error reports below well.
thanks,
mitch
crash report follows:
log name: application
source: application error
date: 11/7/2016 10:45:26 pm
event id: 1000
task category: (100)
level: error
keywords: classic
user: n/a
computer: desktop-r2aq5q3
description:
faulting application name: lightroom.exe, version: 6.7.0.10, time stamp: 0x57dd74b0
faulting module name: kernelbase.dll, version: 10.0.14393.321, time stamp: 0x57f4c4f0
exception code: 0xc0000005
fault offset: 0x000000000002b41c
faulting process id: 0x30c
faulting application start time: 0x01d2397273d58b9d
faulting application path: c:\program files\adobe\adobe lightroom\lightroom.exe
faulting module path: c:\windows\system32\kernelbase.dll
report id: edb4b8db-c9ff-45df-bb52-e5db2ef5bcb4
faulting package full name:
faulting package-relative application id:
event xml:
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<system>
<provider name="application error" />
<eventid qualifiers="0">1000</eventid>
<level>2</level>
<task>100</task>
<keywords>0x80000000000000</keywords>
<timecreated systemtime="2016-11-08t03:45:26.537775200z" />
<eventrecordid>11328</eventrecordid>
<channel>application</channel>
<computer>desktop-r2aq5q3</computer>
<security />
</system>
<eventdata>
<data>lightroom.exe</data>
<data>6.7.0.10</data>
<data>57dd74b0</data>
<data>kernelbase.dll</data>
<data>10.0.14393.321</data>
<data>57f4c4f0</data>
<data>c0000005</data>
<data>000000000002b41c</data>
<data>30c</data>
<data>01d2397273d58b9d</data>
<data>c:\program files\adobe\adobe lightroom\lightroom.exe</data>
<data>c:\windows\system32\kernelbase.dll</data>
<data>edb4b8db-c9ff-45df-bb52-e5db2ef5bcb4</data>
<data>
</data>
<data>
</data>
</eventdata>
</event>
More discussions in Lightroom Classic CC
adobe
Comments
Post a Comment