Creative Suite 3 Web Premium, all programmes crash at launch or don't run, can anyone help?.


i have had reinstall of os , no matter try, photoshop crashes error. grey screen, no serial number input screen, nothing. other programmes in suite appear in task manager nothing appears on screen. software can't working critical suite in collection. retired irreplaceable, have no idea else try.

 

i have installed, removed , reinstalled 6 times. have tried creative suite cleaner, seemed leave behind. installed test in windows 10 system check installation media , installed , ran fine... obviously, didn't go through whole license , activation process.

 

there no settings remove because hasn't run once create them.

 

description:

  problem caused program stop interacting windows.

 

problem signature:

  problem event name:    apphangb1

  application name:    photoshop.exe

  application version:    10.0.1.0

  application timestamp:    470fd6cb

  hang signature:    8d74

  hang type:    2

  os version:    6.1.7601.2.1.0.768.3

  locale id:    2057

  additional hang signature 1:    8d7426ca46e3382cbbce75c35e04d083

  additional hang signature 2:    3bad

  additional hang signature 3:    3badd80c93bc291be1a707281f4d582d

  additional hang signature 4:    2893

  additional hang signature 5:    28932f3a69575df8ec092294a8004b04

  additional hang signature 6:    3ca6

  additional hang signature 7:    3ca6e4e212ac4a9ce7c270b8805dc756

the newer operating system, less old software work it.

 

reinstall cs3 - when normal fails

-------------

http://forums.adobe.com/message/3227705#3227705 (worked first time failed)

http://forums.adobe.com/message/1228877#1228877 (see last posting)

 

 

forum success guide: https://forums.adobe.com/docs/doc-5601



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