Creative Cloud wont launch
hey adobe community,
i bought creative cloud package 3 days ago , been trying open ever since. i’m using macbook pro (late 2012 running os x sierra) , installed, uninstalled , cleaned mac the acc-cleaner tool several times. installation doesn’t seem issue though. installs creative cloud desktop application wont open. neither app launch nor little icon appear in top right corner of menu bar. thing noticed is, during installation dock on screen disappears second don’t know if unusual or not.
i’ve been searching solutions online, using second admin account, cleaning hosts file or reinstalling os x sierra.
nothing worked.
my adobeipcbroker log says every time try open cc
2016-12-01 20:06:46:582 : error vcfoundation::io::vcendoffile: send() failed <32: broken pipe>
trace: 0 adobeipcbroker 0x000230fa adobeipcbroker + 139514
1 adobeipcbroker 0x00022b3d adobeipcbroker + 138045
2 adobeipcbroker 0x00029e60 adobeipcbroker + 167520
3 adobeipcbroker 0x000289e8 adobeipcbroker + 162280
4 adobeipcbroker 0x000263b4 adobeipcbroker + 152500
5 adobeipcbroker 0x0001f7ee adobeipcbroker + 124910
6 adobeipcbroker 0x00026b6d adobeipcbroker + 154477
7 adobeipcbroker 0x00026951 adobeipcbroker + 153937
8 adobeipcbroker 0x0002589a adobeipcbroker + 149658
9 adobeipcbroker 0x000296f7 adobeipcbroker + 165623
10 libsystem_pthread.dylib 0x9f8a810b _pthread_body + 184
11 libsystem_pthread.dylib 0x9f8a8053 _pthread_body + 0
12 libsystem_pthread.dylib 0x9f8a792e thread_start + 34
and log of adobecrdaemon
process: adobecrdaemon [1848]
path: /users/user/*/creative cloud.app/contents/frameworks/adobecrashreporter.framework/versions/a/adobecrdaemon.app/c ontents/macos/adobecrdaemon
identifier: adobecrdaemon
version: ???
code type: x86-64 (native)
parent process: ??? [1]
responsible: adobecrdaemon [1848]
user id: 501
date/time: 2016-11-29 19:08:46.985 +0100
os version: mac os x 10.12.1 (16b2555)
report version: 12
time awake since boot: 1900 seconds
system integrity protection: enabled
crashed thread: 0 dispatch queue: com.apple.main-thread
exception type: exc_crash (sigabrt)
exception codes: 0x0000000000000000, 0x0000000000000000
exception note: exc_corpse_notify
application specific information:
*** terminating app due uncaught exception 'nsinvalidargumentexception', reason: 'launch path not accessible'
terminating uncaught exception of type nsexception
abort() called
i hope can me out.
thank you.
moving discussion adobe creative cloud forum.
hendrikc99490104 confirm not facing installation failure recommend completing steps listed in "failed install" error received when installing adobe creative cloud desktop app. if have questions regarding steps, or experience errors, welcome update discussion.
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