PDFMaker plug-in no longer creating links properly

hello,

links in newly created pdfs word try open in browser instead of native program. is, if have link pdf or word document in word document , pdf using acrobat tab , selecting "create pdf", when click on link in newly created pdf, tries open in browser , not acrobat or word , when hover hand cursor on link (see screenshot #1 below), shows "w" in hand, means "open web link", whereas links in documents created same way have no "w" on hand (see screenshot #2 below) when hold cursor on link in pdf , open correct program (acrobat or word) when click on them.

screenshot #1:

screenshot #2:

 

somehow, pdfmaker (used inside word 2013) coding resulting links in pdfs "open web link" (see screenshot #3 below) instead of "open file":

 

screenshot #3:

 

the files used created (prior 06/29/2016) have link properties "open file" (see screenshot #4 below):

 

screenshot #4:

 

the last document created has links working correctly "open file" on 06/28/2016. next 1 created on 07/05/2016 (and in subsequent documents) not have links work correctly.

 

thank in fixing issue.

 

ps: links work correctly when click on them inside original word 2013 document. don't work after i've pdf'd them , click on them inside pdf.

hi sean,

 

could please let know acrobat version using?

 

regards,

basma

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