Can't load actions in PS CC 2015.5 with Windows 10

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i bought new laptop yesterday here specs:

screenshot 2016-10-27 08.40.22.png

i have tried several times load actions, have uninstalled , reinstalled ps making sure computer had of available updates.  tried creating own action , not there after closing , reopening ps.

 

it either crashes ps or gives error (mind actions have been unzipped , not locked (unless i'm missing something???))

screenshot 2016-10-27 08.38.54.png

 

any amazing, tia!



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