Adobe Acrobat 11 Pro Cannot Find Scanner and Create a PDF File

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adobe acrobat 11 pro, when attempting create pdf file hp laserjet m2727nf printer/scanner produces following error:

"error while interacting scanner; selected scanner not found."

i moved home office.  before moving, never had problem acrobat 11 pro; after moving, acrobat 11 pro cannot create pdf file scanner.

i have searched on internet no avail. 

i use windows 10 64 bit

adobe "support" has been waste of time.

can out there me!

sorry issue facing.

please reinstall latest scanner driver once , make sure scanner connected via usb/network before driver starts installing.

also please try few solutions available in troubleshooting tips scanner issues when using acrobat

 

thanks,

lovekesh garg



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