When I try to write text it comes up as black shapes

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hi,

 

can help.

 

when write text, no matter font use types letters shapes. have updated after effects latest version , tried again same issue. see attached screenshot. you'll see black shapes on video.

 

any guidance appreciated.

 

thanks

 

screen shot 2016-12-03 @ 12.45.39.png

reset character panel , start over



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