Creative Cloud won't updaye

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i got request update creative cloud, erverytime try update hangs on 2% , never updates , im unable close try , restart it. have solution?

when ask question need provide basic information

-forum quick start https://forums.adobe.com/docs/doc-5601

mac or windows, , version of operating system?

recent mac , windows operating systems have been known cause "odd" problems

are using computer administrator account full read/write permission?

 

you may need reinstall

sign out of account... uninstall... run cleaner...

-for non-cloud programs need de-activate before uninstalling

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using cleaner after uninstalling , before reinstalling needed

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

-restart computer... sign in account... reinstall

-and 5 steps in reply #1 https://forums.adobe.com/thread/2144928



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