AE14 Database Crashes on Picture Double Click

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load ae14 on w10 machine 16gb running on ssd.  if double click on picture in organizer make full screen, hourglass cursor hangs indefinitely.  if click anywhere else on screen, ae crashes.  can other options , enlarge picture slide bar , double click allowed.  can’t first thing.

 

what’s causing crash?

hi scott,

 

the presence of hourglass on image implies it's thumbnail generation still in progress. can check looking @ spinner @ lower left corner

let thumbnail generation complete after should not face issue. please in case still face issue.

 

thanks,

arshla



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