クリエイティブクラウドが開けません。サインインしてくださいと出るのです が、IDとパスワードを入れる欄は出てきません。どうすればいいでしょうか

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サインインしてくださいと出るのですが、idとパスワードを入れる欄は出てきません。

ネットで調べてできることはしました。また、サポータの人に私のラップトップにアクセスしてもらい、色々見てもらいましたが直すことができませんでした。

どうすればいいでしょうか。。。

sign out when sign in http://forums.adobe.com/thread/1450581?tstart=0 may help

-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

-and 'looping' https://forums.adobe.com/thread/1504792



Creative Cloudコミュニティフォーラム(Japan) でのその他のディスカッション


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