Can't cancel my membership

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hi,

 

i have adobe illustrator cc (one-year). , ended on 1/1/2017. don't want continue subscription. how stop subscription? can't find cancel button or else cancel it. can me? attached screenshot follows:

 

cancel creative cloud membership

 

contact support - link below click still need help? option in blue area @ bottom , choose chat or phone option...

make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser.

 

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvmn )



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