upgrading on a new computer and in a different country so different account and no old version installed


i had lr4 on old computer crashed. on 32bits did not update. have new computer , want update lr6 standalone. have key of lr4.

from read on forum ,apparently not need reinstall lr4 on new computer before upgrading but

i bought lr4 in france french account. live in uk had create new account. if buy upgrade in uk (from new account ) work lr4 key purchased on other account (france)! how should proceed?

thanks

i expect should work if use serial number other account.  believe checking looks valid older version serial number , not specifics of account owns it.  if have problem should able work out thru customer support.

 

for link below click still need help? option in blue area @ bottom , choose chat or phone option...

make sure logged in adobe site, have cookies enabled, clear cookie cache.  if fails connect try using different browser.

 

serial number , activation chat support (non-cc)

https://helpx.adobe.com/contact.html?step=phsp-phxs_downloading-installing-setting-up_lice nsing-activation_stillneedhelp



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