Text becomes broken

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as part of work, more 2 people have edit page created in illustrator. when create document, set text how need , save it; when coworker opens it, text becomes broken. example if wrote "different" 1 piece, show on hers "di" "i" "f" "fer" "ent" different pieces.

we both have cc, different years. there anyway prevent happening?

 

we're both beginners in illustrator , have been saving pdf instead of .ia file

[moved adobe creative cloud illustrator]



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