Photoshop Elements 11 isn't showing the pixel size of my image

so have 2015 imac , brand new macbook pro (2016) , have photoshop elements 11 on both of them. when click menu option window , activate info brings box shows information image. importantly suppose show me pixel size drag selection or crop around image. suppose show me cursor on image. doesn't either of these 2 things. can scroll on image , never shows pixel dimension cursor on. when i'm trying crop specific size i'm dragging crop box doesn't update pixel box size. when let go of box shows me size of box me no because have let go. takes me forever try crop or select specific size. never did on windows computer. did on imac last year. , on macbook pro. please help.

do have ruler units set pixels?

 

go adobe photoshop elements editor>preferences>units & rulers , set rulers pixels.

 

 

in pse 11 seems 1 needs have info dialog docked rest of panels on right hand side in order readings work.

 

 

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