Does not work SIngle-Sign-On use kerberos via MS Active Directory.

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dear specialists,

 

our customer using lc rights management es4 wtih sp1.

we configured enable single-sign-on use kerberos/ms active directory.

over 4000 recipients works single-sign-on.
but  1 user can not work single-sign-on.

cutomer's engineer said "active directory server has no error report".

why not work sso 1 user ?

do have answer problem.  please me.

 

best regards,

atsushi



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