PDF in Browser Issues


hi there guys,

 

would highly grateful help.

 

for past week now, have had issue 'viewing pdf's' within browsers.

 

we have adobe set default, , have tried of threads can find down here, of fixes have helped progress. 

 

such 'repair installation', works on 1 time basis, restart machine, original problem occurs immediately.

 

the original problem being, when viewing pdf's in browsers, can view fine first time. when try , re-open second time, you're prompted grey screen.

 

we have defined problem adobe, when install different piece of software called: foxit reader , set default, no other problems occur.

 

we don't want roll out new piece of software across 1000's of machines.

 

changing software foxit reader 1 of fixes have been applied start. it's 1 of fixes have lasted longer temporary fixes down adobes thread. appreciate if adobe can address issue, adobe have agreed bug on there side in 1 of threads.

 

we appreciate update on bug, we're trying many different fixes , none working. 

 

if has information potentially situation we're in, me grateful.

 

thank you,

 

kieran jackson

technical support coordinator

hi kieran,

 

pdf launch resulting grey screen in browser issue being tracked through following forum post. please refer latest update there.

grey screen in ie 11 after newest dc update

 

if observing other issue, let know.

 

regards

aj



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