Illustrator CC 2017 crashes during startup

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hello,

 

some of users in firm have troubles @ illustrator startup since upgrade illustrator cc 2017.

the application crashes after verifying fonts , creating grey work space...

any solution ?

 

of course running sierra, of course uninstalled creative cc 2017 , applications cc 2017 , reinstalled again :-)

but @ end > same wrong issue. of our illustrator cc 20177 users working with...

 

thanks

by way use oder versions behind latest version (cc'16 or cc'15) there not proposed dowloading creative cc software... :-/



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