Project will not upload

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i have been in middle of editing project past 3 days. tried continue working morning , computer occasional update. when finished, i  tried reopen project , box popped read "adobe premiere elements 12 has encountered problem , have close".

 

computer: pc (dell inspiron 15)

os : windows 10

i have not taken steps trouble shoot issues because don't know steps take.

after updating did reboot computer before opening e12?



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