Adobe Reader DC NEVER Works

i have never in life encountered worse, more un-useable program abode acrobat reader dc. have brand new pc running windows 10, , every program use works flawlessly--except acrobat reader dc. crashes every single time use it. box pops saying adobe searching solution problem, no solution ever available. can go old version of adobe reader, worked? i'm astonished adobe put out such horrible, un-useable product.

hi lukeh68055543 ,

 

could please try following step , see if resolves issue:

check updates, launch reader>navigate menu>select check updates. if there update available, download , install , launch reader , see if working fine.

 

does reader dc crashes when launch or when open pdf in it?

 

what version of reader dc installed on machine?

to check version of reader, navigate menu>select adobe acrobat reader dc.

 

if want go previous version (however not recommended), might try removing traces of reader dc using cleaner tool found here: download adobe reader , acrobat cleaner tool - adobe labs

restart computer.

reinstall reader xi here: adobe - adobe acrobat reader dc distribution (select operating system, language, , version accordingly)

 

let me know results.

 

thank you,

shivam

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