Moving to new computers. Worked for a while, then menus/tool tips went black. Found I had not removed product from 2 old computers and uninstalled them to fix, but How do I repair the new, blacked out copy?

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moving new computers. worked while, menus/tool tips went black (unreadable). found had not removed product 2 old computers , uninstalled them fix, how repair new, blacked out copy?

when ask question need provide basic information

-forum quick start https://forums.adobe.com/docs/doc-5601

mac or windows, , version of operating system?

recent mac , windows operating systems have been known cause "odd" problems

are using computer administrator account full read/write permission?

what exact error message see?

exactly version of program have causing problems?



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