Can't install Photoshop 13 LS16


i trying download photoshop 13 ls16. have dmg file in mac os sierra unable download it. once installer starts says:

 

inline image 1

 

i tried running cs5 cleaner tool wasn't successful. went link:

 

http://kb2.adobe.com/cps/829/cpsid_82947.html

 

and downloaded cc cleaner tool (doesn't seem same cs5 cleaner though not sure if matters).

i tried cc cleaner got following issue:

 

the site says uninstall adobe creative cloud when go the installer folder have nothing uninstall:

inline image 1

adobe installers empty.

 

then did run cleaner regardless think confirms there nothing clean:

inline image 2

the option have is:

 

inline image 3

 

but seems trying clean little.

 

 

not sure how else proceed or did wrong. suggestions?

 

hi kira90,

 

the images have attached not visible, request reattach them or follow troubleshooting shared in following document , share results:installing creative suite on macos 10.12 (sierra).



More discussions in Creative Cloud Download & Install


adobe

Comments

Popular posts from this blog

Reader DC

AdobeIDの作り方

Adobe InDesign CC 2017 has stopped working