Bookmarks not transferring correctly when converting from Word

hello,

 

i attempting create manual internal process , navigation pane display headings , sub categories.  created toc in word heading 1 (h1) , heading 2 (h2) , converts perfect pdf.  however, navigation pane displays of bookmarks.  of h1 bookmarks show fine , few h2 bookmarks show up, sparingly.

 

so, question is, there setting within h2 style not allowing them transfer?  thank you

 

information:

 

os: windows 8

word version: 2013

pdf software: adobe acrobat read dc

ok,  no 1 responded, in case 1 else has problem.  bookmarks did not show in navigation pane because within table in word.  bookmarks did show standalone text.

 

and since couldn't have show , not, put of h1s did show in 1x1 box not borders, @ least uniform.

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