Trouble Installing Adobe Air for Windows 7

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i have tried several times install latest version of adobe air, have been unsuccessful.

 

any suggestions?

 

here log:

 

[2016-11-24:14:50:16] runtime installer begin version 23.0.0.257 on windows 7 x86

[2016-11-24:14:50:16] commandline is: -stdio \\.\pipe\air_5284_0 -ei

[2016-11-24:14:50:16] installed runtime (18.0.0.199) located @ c:\program files (x86)\common files\adobe air

[2016-11-24:14:50:16] starting silent runtime update. updating runtime version 18.0.0.199 version 23.0.0.257

[2016-11-24:14:50:16] installing msi @ c:\users\michael\appdata\local\temp\air73db.tmp\setup.msi guid {bbec10f9-ac15-41ee-a271-0b1077f53740}

[2016-11-24:14:50:19] error occurred during msi install operation; beginning rollback: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1603" errorid=0]

[2016-11-24:14:50:19] rolling install of c:\users\michael\appdata\local\temp\air73db.tmp\setup.msi

[2016-11-24:14:50:19] rollback complete

[2016-11-24:14:50:19] exiting due error: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1603" errorid=0]

[2016-11-24:14:50:19] exiting due error: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1603" errorid=0]

[2016-11-24:14:50:19] runtime installer end exit code 7

[2016-11-24:14:50:23] runtime installer end exit code 7

[2016-11-24:15:04:37] runtime installer begin version 18.0.0.199 on windows 7 x86

[2016-11-24:15:04:37] commandline is: -arp:uninstall

[2016-11-24:15:04:37] installed runtime (18.0.0.199) located @ c:\program files (x86)\common files\adobe air

[2016-11-24:15:04:39] relaunching elevation

[2016-11-24:15:04:39] launching subprocess commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2016-11-24:15:04:40] runtime installer begin version 18.0.0.199 on windows 7 x86

[2016-11-24:15:04:40] commandline is: -stdio \\.\pipe\air_7340_0 -eu

[2016-11-24:15:04:40] installed runtime (18.0.0.199) located @ c:\program files (x86)\common files\adobe air

[2016-11-24:15:04:40] starting runtime uninstall. uninstalling runtime version 18.0.0.199

[2016-11-24:15:04:40] reinstalling c:\program files (x86)\common files\adobe air\versions\1.0\setup.msi

[2016-11-24:15:04:42] uninstalling product guid {7b77622e-de90-48ea-b2c7-227b1de58a01}

[2016-11-24:15:04:42] error occurred during msi uninstall operation; beginning rollback: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1605" errorid=0]

[2016-11-24:15:04:42] rollback complete

[2016-11-24:15:04:42] exiting due error: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1605" errorid=0]

[2016-11-24:15:04:42] exiting due error: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1605" errorid=0]

[2016-11-24:15:04:42] runtime installer end exit code 7

[2016-11-24:15:04:43] runtime installer end exit code 7

[2016-11-24:15:12:56] runtime installer begin version 23.0.0.257 on windows 7 x86

[2016-11-24:15:12:56] commandline is:

[2016-11-24:15:12:56] installed runtime (18.0.0.199) located @ c:\program files (x86)\common files\adobe air

[2016-11-24:15:13:03] relaunching elevation

[2016-11-24:15:13:03] launching subprocess commandline c:\users\michael\appdata\local\temp\air4aaa.tmp\adobe air installer.exe -ei

[2016-11-24:15:13:06] runtime installer begin version 23.0.0.257 on windows 7 x86

[2016-11-24:15:13:06] commandline is: -stdio \\.\pipe\air_6568_0 -ei

[2016-11-24:15:13:06] installed runtime (18.0.0.199) located @ c:\program files (x86)\common files\adobe air

[2016-11-24:15:13:06] starting silent runtime update. updating runtime version 18.0.0.199 version 23.0.0.257

[2016-11-24:15:13:06] installing msi @ c:\users\michael\appdata\local\temp\air4aaa.tmp\setup.msi guid {bbec10f9-ac15-41ee-a271-0b1077f53740}

[2016-11-24:15:13:08] error occurred during msi install operation; beginning rollback: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1603" errorid=0]

[2016-11-24:15:13:08] rolling install of c:\users\michael\appdata\local\temp\air4aaa.tmp\setup.msi

[2016-11-24:15:13:08] rollback complete

[2016-11-24:15:13:08] exiting due error: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1603" errorid=0]

[2016-11-24:15:13:08] exiting due error: [errorevent type="error" bubbles=false cancelable=false eventphase=2 text="1603" errorid=0]

[2016-11-24:15:13:08] runtime installer end exit code 7

[2016-11-24:15:13:10] runtime installer end exit code 7

hi,

 

please try following steps, if problem persists, please :

 

  • select start > settings > control panel.
  • open add or remove programs panel.
  • select adobe air remove runtime.

  • download adobe air directly adobe air download center @ http://get.adobe.com/air/.  step downloads adobe air installer file computer.

     

  • run installer file. example, on windows computers, double-click installer file run it.

     

    note: if installation not successful on windows 7:in elevated command prompt, run following command:download-location\adobeairinstaller.exe –silent

    (do make sure run command prompt administrator)

     

     

    thanks!



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