InDesign Shuts Down when Power Source switches to Battery

so, company has power outages , surges regularly. we've purchased battery ups each workstation has worked incredibly except 2 users. both users using macintosh computers , report issues when working in indesign. here happens, experience , outage , computers switch batteries ( can hear happen ). when happens, indesign shuts down. don't believe auto saves first. quits. happens enough users annoyed , frustrated. version cs 5.5.

 

might have insights why happens? better yet, resolution?

 

thanks.

heather

are files stored locally or on server? in recent versions of indesign cc (the subscription version), handling of loss of connection server poorly handled. (you have upgrade benefit, however.)

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