Adobe Premiere 2017 crashes when attempting Copy function in Text Editor

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happens consistently whether using keyboard shortcuts or pull-down menus.  major pain.

hi jcvideot,

 

1. there error message after crash?

2. using custom workspaces?

3. provide more information system configuration(operating system, ram, graphics card)

 

try these step:

1. go following location in machine

          in windows, c:\users\username\documents\adobe\premiere pro\11.0 (or)

          in mac, documents > adobe > premiere pro > 11.0

     rename 11.0 folder old_11.0

 

     launch premiere pro, create new project(do not open old projects)

     in menu bar, window > workspace > uncheck import workspace projects.

     open old project & check issue.

2.  clear media cache & check issue.

     instructions: faq: how clean media cache files?

 

please let know status.

 

thanks,

vidya sagar.



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