Unable to export pdf over 10MB

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olá equipe adobe. estou tentando converter arquivos pdf acima de 10mb via web e executável e todas vezes acusa erro por conta que o arquivo deve ser muito complexo ou muito grande. pelo que vi no fórum, seria possível converter arquivos até 100mb.

 

por gentileza, podem verificar? se continuar com este erro, o serviço de export pdf não supre minha necessidade. assim, sendo necessário cancelar o plano e procurar o ressarcimento investimento.

 

aguardo o retorno atenciosamente.

wesley brianez

hi wesleyb36692965,

 

could please try logging out web browser/application, login again, try conversion , see if works.

also, confirm error message getting while trying convert pdf.

 

i tried replicate issue issue not reproducible @ end.



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