Could not enable Sync


last wed got error after opening cc desktop:

could not enable sync. creative cloud need rename folder "creative cloud files" enable syncing. please close open documents or restart machine , try again.

 

i had not documents open. restarted pc no avail. didn't need synced @ time let go. thursday , friday fine. today getting error again. have been having lot of issues cc desktop signing out every time shut off pc. have uninstall app, delete recommended files , re-install. works fine after that, except can't sync files, , off course, today need sync of work did on weekend.

 

online search no help.

 

windows 10, dell xps 8900, 16mb ram.

 

thanks in advance.

file sync links may help... links have, since don't know cause of specific problem

-faq https://forums.adobe.com/thread/1937790

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-size limits https://forums.adobe.com/thread/1488242

-sync , email link http://forums.adobe.com/thread/1427516?tstart=0

-phantom folder problem https://forums.adobe.com/thread/1490445

-an overview of assets https://assets.adobe.com/files

-file sharing https://forums.adobe.com/thread/1838790

or

this open forum, not adobe support... click below contact adobe staff help

while forums open 24/7 may not contact adobe support @ times

chat help: mon - fri  5am - 7pm  (us pacific time) <=== note days , time

be sure remain signed in adobe id before accessing link below

creative cloud support (all creative cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html



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