Cannot install Flash Player because there is another installation in progress


hi,

every time try install flash player, appears message telling have installation in process, current installation shut down.

the fact don't have installation.

sometimes, flash update utility of carmine s. did work, now, neither app, nor script, managed finish installation.

i use cyberfox 50.0 , palemoon 26.5.0, both 64 bits versions , both compatible firefox (these mods, in facts). anyway, use try installation whit browsers closed. i'm using win 10 build 1607 64 bits , these 2 last attempts, in flashinstall.log file:

2016-11-13+20-43-55.926 [error] 1226 1062

=o====== m/23.0.0.207 2016-11-13+20-43-38.273 ========

0000 [i] 00000010 "c:\windows\syswow64\macromed\temp\{5bed03cb-aad9-4c49-97c6-2afbdd3e35b4}\flashplayerinst aller.exe"

0001 [i] 00000011 1

0002 [w] 00001037 software\microsoft\windows\currentversion\uninstall\adobe flash player plugin/ 2

0003 [w] 00001036 software\mozilla\cyberfox\extensions/plugins 2

0004 [w] 00001036 software\mozilla\firefox\extensions/plugins 2

0005 [w] 00001036 software\mozilla\fossamail\extensions/plugins 2

0006 [w] 00001036 software\mozilla\pale moon\extensions/plugins 2

0007 [w] 00001036 software\mozilla\thunderbird\extensions/plugins 2

0008 [w] 00001036 software\opera software/last commandline 2

0009 [w] 00001036 software\opera software/last commandline 2

0010 [w] 00001036 software\opera software/plugin path 2

0011 [w] 00001036 software\opera software/plugin path 2

0012 [i] 00000014

0013 [i] 00000015 c:\windows\syswow64\macromed\flash\flashutil32_23_0_0_207_plugin.exe

0014 [i] 00000016 c:\windows\syswow64\macromed\flash\flashutil32_23_0_0_207_plugin.dll

0015 [i] 00000024 c:\windows\syswow64\macromed\flash\plugin.vch

0016 [i] 00000017 c:\windows\syswow64\macromed\flash

0017 [i] 00000022 c:\windows\syswow64\macromed\flash\flashplayerplugin_23_0_0_207.exe

0018 [i] 00000021 c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe

0019 [w] 00001106

0020 [w] 00001106

0021 [w] 00001024 c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe 183

=x====== m/23.0.0.207 2016-11-13+20-44-11.856 ========

 

 

2016-11-23+18-57-51.199 [error] 1226 1062

=o====== m/23.0.0.207 2016-11-23+18-57-35.696 ========

0000 [i] 00000010 "c:\windows\syswow64\macromed\temp\{2b9c9c64-2f53-4871-9c5e-d61d36265f5d}\flashplayerinst aller.exe"

0001 [i] 00000011 1

0002 [w] 00001037 software\microsoft\windows\currentversion\uninstall\adobe flash player plugin/ 2

0003 [w] 00001036 software\mozilla\cyberfox\extensions/plugins 2

0004 [w] 00001036 software\mozilla\firefox\extensions/plugins 2

0005 [w] 00001036 software\mozilla\fossamail\extensions/plugins 2

0006 [w] 00001036 software\mozilla\pale moon\extensions/plugins 2

0007 [w] 00001036 software\mozilla\thunderbird\extensions/plugins 2

0008 [w] 00001036 software\opera software/last commandline 2

0009 [w] 00001036 software\opera software/last commandline 2

0010 [w] 00001036 software\opera software/plugin path 2

0011 [w] 00001036 software\opera software/plugin path 2

0012 [i] 00000014

0013 [i] 00000015 c:\windows\syswow64\macromed\flash\flashutil32_23_0_0_207_plugin.exe

0014 [i] 00000016 c:\windows\syswow64\macromed\flash\flashutil32_23_0_0_207_plugin.dll

0015 [i] 00000024 c:\windows\syswow64\macromed\flash\plugin.vch

0016 [i] 00000017 c:\windows\syswow64\macromed\flash

0017 [i] 00000022 c:\windows\syswow64\macromed\flash\flashplayerplugin_23_0_0_207.exe

0018 [i] 00000021 c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe

0019 [w] 00001106

0020 [w] 00001106

0021 [w] 00001024 c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe 183

=x====== m/23.0.0.207 2016-11-23+18-57-54.491 ========

i know if there register branch can delete or if there effective way install flash player manually.

thank attention , best regards.

hi,

 

the log files provided not show error.  please following:

 

  1. launch task manager
  2. click 'more details' button in bottom left of task manager window
  3. launch flash player , proceed installation.
  4. when installer stops "cannot install flash player because there installation in progress." message go task manager , has flash in title in processes , users tabs.
  5. if using online installer (downloaded get.adobe.com/flashplayer), upload adobe_adm.log , adobe_gde.log files (saved atc:\users\<youruserid>\appdata\local\temp\adobe_admlogs) cloud.acrobat.com/send using instructions @ how share file using adobe document cloud .
  6. post link uploaded files in reply.

 

thank you.

 

--

maria



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