Factory Reset computer, CC plan 'canceled', can't restart.


i have had photoshop several months now, no issues. last night, however, needed totally wipe computer due frequent 'hard disk errors'. in process of re-downloading programs lost in process, , when saw photoshop had "download trial" button instead of install (or whatever supposed be), became suspicious. went account, , saw had "restart" plan, , "canceled".

 

i never canceled it, firstly, , used photoshop yesterday afternoon. sure plan 1 year, , bought in summer earlier year, shouldn't have run out or something. why did this? still need photoshop , can not afford buy membership on again. tried access link, not let me. stuck behind brick wall. don't think should have happened because wiped computer, , don't think fair if have buy again. can help?



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