How can I determine if a scanned document is locked before I send it to someone who is trying to electronically sign it?

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hello: work fannie mae (fnma) put contracts together. manually scan docs (using simple 4 in 1 scanning devices) pdf files , email fnma. electronically ratify contracts w/their software. lately, they've said contracts have sent them blocked. how occur , how can tell if document sent me blocked?  realize if uses software manipulate pdf file or if use docusign on pdf file , email fnma (without printing out , scanning) blocked.  however, 'm talking manually scanned document (where take original docs , scan them 1 pdf file , email fnma ratify).  pls me this.  thank you.



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