Only receiving "Trial" of all programs

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hi, i'm student paying monthly student subscription creative cloud. recently, whole thing has gone awry , telling me have trials installed applications. thought subscription might have been cancelled, when click on "buy now" next programs links me subscriptions page , reminds me still have student subscription, don't know need these programs studies , nothing i've tried seems working.

 

screen shot 2016-10-30 @ 1.44.39 pm.png

troubleshooting faq: should if have membership app acting if have trial?



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